Brand: Moen
Color: Color May Vary
Features:
- AUTOMATIC SHUTOFF: Learns your home’s water usage patterns to identify abnormalities like running water or small leaks and will automatically turn off water to prevent damage
- REAL-TIME NOTIFICATIONS: The device monitors your home’s water, sending you app, phone call and email alerts for potential leaks whether you're at home or away
- APP-BASED CONTROL: Proactively control your water from anywhere using the Moen Smart Water Network App for added protection
- OPTIMIZE: FloSense technology enhances the device’s security parameters and optimizes water savings by understanding the home’s water use and tailoring protection accordingly
- INSTALLATION INFORMATION: Everything needed for installation is included in the box, and professional installation is recommended
- COMPATIBLE WITH: Moen Smart Water Shutoff devices are compatible with Alarm.com, Ring, Google Assistant, and NICE
Package Dimensions: 117x259x2350
Details: Bring smart plumbing to your home with the Flo Smart Water Monitor and Shutoff. The Smart Water Monitor and Shutoff is a smart home water security system that provides 24/7 protection by monitoring for water leaks—some as small as one drop of water per minute—and other vulnerabilities. Designed by plumbing and tech industry professionals, Flo Smart Water Monitor and Shutoff is installed on the main water supply line of the home. You can see live water use through the Moen Smart Water Network App, including water flow rates, pressure, and even temperature. If the Smart Water Shutoff detects an issue (e.g. high pressure, freezing water, or a small leak), a water sensor alarm will alert you through the app to assess the issue before it causes costly damage. If there is a catastrophic failure, like a burst pipe, you will be alerted in the app allowing you to shut the water off remotely—no matter where you are. If you fail to respond to the alert or are on vacation, the device can be set to automatically shut off water to help limit damage and loss. The smart water app notifies you of abnormalities to remotely turn off the water from the Moen Smart Water Network App, or the device can be set to automatically close the valve to help prevent catastrophic damage. In addition to leaks, the device will notify you if it senses a fixture has been left on or if temperatures have dipped too low and pipes are at risk of freezing. The app is free, with no fees or subscriptions required. Should the Wi-Fi connection be lost, the device will still protect the home as it stores the latest learnings locally, allowing it to continue safeguarding the home until a Wi-Fi connection has been restored. Everything needed for installation is included in the box. Professional installation is recommended and takes just a few hours when the home meets installation requirements. The colors of the physical product may vary.
UPC: 860000103572
Weight (w/o wheels) | 20 LBS |
---|---|
Weight Capacity | 60 LBS |
Folded (w/o wheels) | 32.5"L x 18.5"W x 16.5"H |
Folded (w/ wheels) | 32.5"L x 24"W x 18.5"H |
Door Pass Through | 24 |
Frame | Aluminum |
Stand Up | 35"L x 24"W x 37-45"H(front to back wheel) |
Size | S, XL, XS |
Color | Gray 2, Green 2, Orange 1, Orange 2, Violet |
Thank you for shopping with us at KingsleyMall! We’re committed to delivering a smooth and satisfying shopping experience. Please take a moment to review our shipping policy:
🚚 Processing Time:
All orders are processed within 1–3 business days after payment confirmation.
Once your order is placed, we will purchase the item from our supplier and ship it directly to your address.
🗕️ Shipping Time:
Standard Shipping: 7–14 business days
Express Shipping: 7–9 business days (if available)
Please note: Shipping times may vary for remote or rural areas.
💰 Shipping Cost:
Shipping fees are calculated at checkout based on your delivery address and the weight of your package.
Free shipping may be available for orders over a specified amount (if applicable).
📦 Tracking Information:
Once your order has shipped, you’ll receive a confirmation email containing tracking details.
Tracking information may take 1–2 business days to update in the system.
🔄 Return Policy
We want you to be fully satisfied with your purchase. Please read our return guidelines below:
✅ Eligibility for Returns:
Returns are accepted only for defective or incorrectly shipped items.
Items must be returned within 30 days of delivery.
Returned products must be unused, in their original condition, and include all original packaging and accessories.
🚫 Non-Returnable Items:
Returns are not accepted for non-defective or correctly shipped items.
Items such as personal care products, perishables, custom-made items, and digital goods are non-returnable.
Items marked as “Final Sale” cannot be returned.
🔁 Return Process:
Contact us at Support@kingsleymall.com with your order number and details of the issue.
If your item meets the return criteria, we will provide you with return instructions and the return shipping address.
📦 Return Shipping Costs:
Customers are responsible for return shipping fees for defective or incorrectly shipped items.
💵 Refund Policy
✅ Refund Eligibility:
Refunds are issued after the returned item is received and inspected.
If the item meets the return conditions, a full refund will be processed to your original payment method.
⏳ Refund Timeframe:
Refunds usually take 5–7 business days to process once we receive the item.
⚠️ Partial Refunds:
If the item is returned damaged, missing parts, or not in its original condition, a partial refund may apply.
❌ Order Cancellations:
Orders can be canceled within 24 hours of placement.
After 24 hours, the order may already be in progress and cannot be canceled.
🔁 Defective or Incorrect Items:
If you receive a defective or wrong item, contact us immediately at Support@kingsleymall.com. We will send a replacement or issue a full refund.
📩 Contact Us
If you have any questions about shipping, returns, or refunds, feel free to reach out:
Email: Support@kingsleymall.com
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (EST)
We truly appreciate your support and look forward to serving you again at kingsleymall.com! 💖