Brand: wonzeal
Color: Black
Features:
- 3 SPEED OPTIONS: The Wonzeal Kids Electric Bike features three speeds: 4/8/11MPH. Beginners begin in 4MPH, progressing to 8MPH with experience. Safety is paramount, especially at the top speed of 11MPH, which involves a unique starting process. Each Bike includes knee, wrist, and elbow pads for added protection.
- ENJOYABLE JOURNEY: With The Electric Balance Bike's 12-inch vibrant pneumatic off-road tires, experience the thrill of riding on various terrains The colorful design not only ensures safe night riding but also includes a removable "duck bell" for added fun.
- EXCEPTIONAL PERFORMANCE: This Electric Bike powered by a 150W motor and 25V battery, delivers outstanding performance. The long-lasting battery allows for 45 to 90 minutes of continuous riding, extending the exploration time for your little adventurers.
- GROWS WITH CHILDREN 3-7 YEARS: The Toddler Electric Bike is designed to adapt to your child's growth, featuring a lightweight frame, non-slip handlebars, and an adjustable seat (15.3 to 17.7 inches). Providing optimal comfort, it ensures an enjoyable ride throughout your child's formative years.
- SURPRISE FOR KIDS: The Wonzeal E-bike makes a great surprise for kids. If they can ride a regular bike, learning to ride this e-bike is a breeze. Even if they're new to biking, it's a fantastic way to get them outdoors, boost their confidence, and make them proud owners of their own e-bike. Join us for lots of fun!
model number: EK1
Part Number: EK1
Package Dimensions: 30.6 x 17.6 x 7.8 inches
📦 Shipping Policy
Thank you for choosing Kingsley Mall! We’re committed to delivering a seamless and satisfying shopping experience. Please review our shipping policy below:
🚚 Processing Time:
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Orders are processed within 1–3 business days after payment is confirmed.
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Once processed, we procure the item from our supplier and ship it directly to your address.
📅 Estimated Delivery Time:
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Standard Shipping: 7–14 business days
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Express Shipping (if available): 7–9 business days
Note: Delivery times may vary for remote or rural areas.
💰 Shipping Fees:
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Shipping costs are calculated at checkout based on your location and package weight.
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Free shipping may apply to qualifying orders (as indicated at checkout).
📦 Tracking Information:
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Once your order is shipped, you’ll receive a confirmation email with tracking details.
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Please allow 1–2 business days for the tracking info to become active.
🔄 Return Policy
We hope you love your purchase, but if something isn’t right, we’re here to help.
✅ Return Eligibility:
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Returns are accepted only for defective items or incorrect shipments.
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Items must be returned within 30 days of delivery.
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Products must be unused, in original condition, and include all original packaging/accessories.
🚫 Non-Returnable Items:
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Items returned for reasons other than defects or incorrect delivery.
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Personal care items, perishables, custom-made items, digital products.
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Items marked as "Final Sale" are non-returnable.
🔁 How to Request a Return:
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Email us at support@kingsleymall.com with your order number and issue description.
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Once approved, we’ll send you return instructions and the return shipping address.
📦 Return Shipping:
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Customers are responsible for the return shipping cost unless the item is defective or wrongly delivered.
💵 Refund Policy
✅ Refund Process:
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Once we receive and inspect the returned item, a refund will be issued to your original payment method if the item meets the criteria.
⏳ Refund Timeframe:
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Refunds are typically processed within 5–7 business days after receiving the return.
⚠️ Partial Refunds:
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Items returned with damage, missing parts, or not in original condition may qualify for a partial refund.
❌ Order Cancellations:
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Orders can be canceled within 24 hours of placement. After this period, the order may already be in process and cannot be canceled.
🛠️ Defective or Incorrect Items:
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If your order is damaged or incorrect, contact us immediately at support@kingsleymall.com. We’ll offer a replacement or full refund.
📩 Contact Us
If you have any questions regarding shipping, returns, or refunds, feel free to reach out:
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Email: support@kingsleymall.com
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Business Hours: Monday – Friday, 9:00 AM to 5:00 PM (EST)
Thank you for shopping with Kingsley Mall. We appreciate your trust and look forward to serving you again! 💖
